Terms & Conditions

Agreement to Terms

By accessing or using this website (the “Site”), you agree to be bound by these Terms & Conditions and all applicable laws. If you do not agree, you must discontinue use of the Site immediately.

Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Engage in any activity that disrupts or interferes with the Site’s functionality.

  • Attempt to gain unauthorised access to the Site, its servers, or connected systems.

  • Use the Site in a way that may cause harm, damage, or impair the experience of other users.

Intellectual Property

All content on the Site—including text, graphics, logos, icons, images, and software—is owned by or licensed to the Site owner. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

Links to Third‑Party Sites

The Site may contain links to external websites. These links are provided for convenience only. The Site owner is not responsible for the content, policies, or practices of any third‑party sites.

Disclaimer of Warranties

The Site is provided “as is” and “as available.” The Site owner makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site or its content.

Limitation of Liability

To the fullest extent permitted by law, the Site owner shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site.

Indemnification

You agree to indemnify and hold harmless the Site owner from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

Changes to Terms

The Site owner reserves the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

Business Information

This Site is owned and operated by the business entity identified on the Site’s contact page. The Site owner’s registered business address, trading name, and relevant registration numbers (such as Companies House or VAT, where applicable) are provided for transparency and compliance purposes.

The Site owner may update business details from time to time. Continued use of the Site constitutes acceptance of any updated information. Nothing in these Terms creates a partnership, employment relationship, or agency between you and the Site owner.

Complaints Procedure

If you wish to raise a concern or complaint about the Site or any services provided, you must submit your complaint in writing using the contact details provided on the Site. Please include your name, contact information, and a clear description of the issue.

The Site owner will acknowledge receipt of your complaint within 5 working days and aim to provide a substantive response within 20 working days. If additional time is required to investigate the matter, you will be informed. The Site owner will make reasonable efforts to resolve complaints fairly and promptly, but is under no obligation to provide remedies beyond those required by applicable law.

Contact Information

If you have questions about these Terms, you may contact the Site owner using the details or contact form(s) provided on the Site.